The DevCon Team Stands Ready
to Partner with You
Rashmi Rai
SALESFORCE RANK: Double Star Ranger
FAVORITE SALESFORCE FEATURE: My favorite features are Einstein AI, which leverages machine learning for smarter decision-making and personalized experiences, and the robust Reports and Dashboards, which provide real-time insights into sales, marketing, and key metrics.
SPECIALTIES: My core expertise lies in Salesforce (Starter and Professional Editions), creating actionable reports and dashboards, and implementing complex automation solutions using flows, particularly record-triggered flows and Agent force (Salesforce AI). I am also skilled in data analysis and custom development using Apex.
EDUCATION: Master’s degree in Public Health Dentistry (MDS) with a Gold Medal and a Bachelor’s degree in Dental Surgery (BDS)
INSPIRATIONAL QUOTE: "Success is not final, failure is not fatal: It is the courage to continue that counts." – Winston Churchill
INDUSTRIES WORKED: I previously worked as a Senior Lecturer and practicing dentist at a leading dental hospital. Additionally, I served as a Program Manager at the National Accreditation Board for Hospitals & Healthcare Providers in India, where I managed healthcare service delivery projects and led accreditation initiatives, driving operational improvements in a high-impact environment.
WHY DEVCON PARTNERS IS RIGHT FOR YOU: I joined Development Consulting Partners to apply my Salesforce expertise in helping clients drive meaningful, data-focused improvements. The firm’s mission of practical, results-driven consulting perfectly aligns with my approach.
FUN FACT: In my spare time, I love to hit the slopes and ski whenever I get the chance. Tennis is another passion of mine; I enjoy the challenge and energy it brings to my routine. And as an avid NBA fan, I make a point to keep up with the latest games and stats, cheering on my favorite teams and players each season.
FAVORITE COLOR: Burgundy
HOME: San Francisco Bay Area
FAMILY: My husband, Ramit, is a director at a leading tech company, and we’ve been happily married for the past four years.
GOALS: My goal is to deepen my impact by helping more companies optimize their CRM and Customer management strategies, enabling them to leverage data and automation for sustained growth.